Neptune Aquatics

1238 N. 5th St.
San Jose, CA 95112
Phone Discontinued

Monday - Friday: 11am to 7pm
Saturday\Sunday: 11am to 6pm

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Calling the Store

Starting May 2016, we will no longer be offering phone support in order to focus on providing high quality customer service to our walk-in customers. Due to the high amount of walk-in customers at our store, it is proving to be increasingly difficult to handle questions over the phone and serving customers that have made it to the store. We understand that it may just be a “quick question” but it tends to lead to a lengthy conversation. These conversations quickly add up and we lose the ability to provide quality customer service in store as well as caring for our animals. We apologize for any inconvenience this may cause.

Again, if you have any question we can help with answering, please feel free to shoot us an email. We normally reply within 24 hours. Otherwise, our staff is always available for help 7 days a week, in the shop.

Thank You, for your understanding and continued support!